Dear Northern Industrial Manufacturing,

Congratulations NORTHERN INDUSTRIAL MFG CORP!  You are receiving this letter because your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2017 calendar year.  This is the Sixth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing supplier manufacturing sites are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.  This was an even bigger challenge as GM continues to launch many new and exciting products.

GM’s goal is to “earn customers for life.”  Fundamentally, it’s about changing behaviors, holding ourselves accountable, and delivering on our commitments.  It’s about putting the customer at the center of everything we do… and that applies to every function, every employee and every Supplier and their family of employees as well.  And through your plants performance you are helping to live that culture.

2017 was a great year for GM, and without the performance of suppliers like yourself this would never have been possible.  We encourage you to continue your drive to BIQS excellence and focus on making 2018 an even better year.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

 Warm regards,

Gary West
Executive Director, Global Supplier Quality & Development