Dear Supplier,

Congratulations! You are receiving this message because your manufacturing site (DUNS) is being awarded our 2023 GM Supplier Quality Excellence Award (SQEA)! Suppliers who achieve the Supplier Quality Excellence Award have met or exceeded stringent quality performance criteria and have received cross-functional support from the entire GM organization throughout the 2023 calendar year.

As we continue to navigate an ever-challenging environment, know that your dedication to quality and shared goals is deeply appreciated. On behalf of our entire Global Supplier Quality Team, congratulations on your remarkable achievements in 2023 and we would like to thank you and your team for consistently providing support and being a valued partner. I look forward to a great 2024, and another opportunity to recognize your team!!

Best Regards,
Rick Demuynck
Executive Director – GM Global Supplier Quality & Development

Congratulations on receiving our annual supplier quality Excellence Award, where we celebrate the outstanding achievements and unwavering commitment of our suppliers. These awards recognize the exceptional dedication quality and innovation that our partners bring to the table, ensuring that we can meet and exceed the expectations of our customers. Today, we honor those who have not only excelled in their service, but have also embraced the spirit of collaboration and continuous improvement. Your efforts have significantly contributed to our success, and it is with great pride that we shine a spotlight on your accomplishments. Please join us as we present you with the accolades you so richly deserve.

I want to congratulate your entire organization for their outstanding performance in 2023 and for achieving the GM supplier quality Excellence Award. This prestigious award acknowledges GM’s top performing supplier manufacturing locations across the globe. Suppliers who achieve the SQEA award have not only met but exceeded stringent quality performance criteria measured across the calendar year. Your commitment to quality is evident through countless hours spent refining processes, conducting rigorous inspections, and ensuring that every product delivered meets the highest standards. We want to express our gratitude for consistently providing quality and volume to our GM manufacturing plants, especially in the face of our ever challenging environment. In 2023 we are recognizing suppliers across 36 countries, representing 27% of our supply base. Your SQEA award is truly a global achievement. It is also a recognition of the partnership we built that is based on trust, transparency and shared goals, you have truly exemplified our GM behaviors and embodied what it means to be one team that wins with integrity.

– Rick Demuynck, Executive Director General Motors, global supplier quality and development

Superb quality and the pursuit of zero defects requires a culture of quality integrated to the realization where every team member is empowered to identify and address potential issues proactively. This is only achieved by emphasizing the importance of attention to details. Standardized procedures, rigorous quality control methods, investment in cutting edge technology, and, more importantly, a relentless commitment to excellence, and a sense of ownership and accountability at every level, your company has cultivated a structure of collaboration dedicated to delivering products of unparalleled performance and reliability. The foundation of the suppliers Excellence Award is based on the criteria of full compliance with the quality performance metrics, which are 100% parts to print, 100% shipments on time, full compliance to the contracted production rates, and full compliance to the GM automotive standards. And what is more important, to always protect and meet the final customer expectations and safety. I want to congratulate every team member of your organization for achieving the remarkable milestone in 2023 of reaching a zero defects model in your operations. This accomplishment is a testament to your dedication to excellence and pursuit of perfection. By attaining zero defects, you have not only demonstrated your commitment to delivering top notch problems, but also solidified your position as leaders in the automotive industry. Thank you again for your dedication and success in maintaining the highest levels of quality performance. I’m looking forward to the opportunity to deliver this achievement to your team members and celebrate. Thank you.

– Carlos Murillo EM, General Motors, Mexico

I want to express our heartfelt appreciation to our esteemed suppliers. Your commitment and partnership have been the cornerstone of our mutual growth and success. Together, we have forged an environment where innovation and collaboration can thrive. Your quality and reliability have been pivotal in enhancing the value of our final products, setting us apart in a competitive marketplace. It is your dedication that has contributed to a supply chain resiliency that withstands market volatilities and unforeseen disruptions in an era where sustainability and ethics are not just buzzwords but imperatives. You have stood by us, ensuring that our brand image and customer trust has remained untarnished, and our long term relationship has blossomed into a deep understanding and unwavering trust which is reflected in the performance and quality that your team delivers. Your role in risk management cannot be overstated. Together, we have navigated the choppy waters of uncertainty emerging stronger and more stable. Your insights and foresight have enabled us to remain adaptable in the face of a shifting market, in order to meet the consumers demand. Lastly, the communication and transparency that you have maintained with us has been the background for that partnership has allowed us to minimize misunderstandings and to resolve conflicts with an efficiency and grace like no other. I want to say thank you for being more than just a supplier. Thank you for being the true partner in our journey. So with that, congratulations again on your supplier quality Excellence Award, well deserved!

– Rob Shimulak, General Motors, director of supplier quality for interiors

I want to take the opportunity to recognize your organization’s incredible performance during the 2023 calendar year. Congratulations. It is not easy to perform at your maximum capacity to meet our supplier excellence award criteria you should be extremely proud of your teamwork, which drove the workplace safety and quality  day in and day out during the last year. Your organization’s excellent performance contributes to our portfolio on time launch excellence, which help us to deliver a leading customer experience with portfolio and services. I will ask you to continue to drive your organization’s high performance culture where your people are focused on core business efficiency, and are empowered and accountable.  Finally, remember to always put safety over all, as a key element to ensure we return home safely every person,  every day. Congratulations.

– Jose Luis Cotreras, GMI supplier quality managing director