Dear Supplier,

Congratulations! You are receiving this message because your manufacturing site (DUNS) is being awarded our 2023 GM Supplier Quality Excellence Award (SQEA)! Suppliers who achieve the Supplier Quality Excellence Award have met or exceeded stringent quality performance criteria and have received cross-functional support from the entire GM organization throughout the 2023 calendar year.

As we continue to navigate an ever-challenging environment, know that your dedication to quality and shared goals is deeply appreciated. On behalf of our entire Global Supplier Quality Team, congratulations on your remarkable achievements in 2023 and we would like to thank you and your team for consistently providing support and being a valued partner. I look forward to a great 2024, and another opportunity to recognize your team!!

Best Regards,
Rick Demuynck
Executive Director – GM Global Supplier Quality & Development

Congratulations on receiving our annual supplier quality Excellence Award, where we celebrate the outstanding achievements and unwavering commitment of our suppliers. These awards recognize the exceptional dedication quality and innovation that our partners bring to the table, ensuring that we can meet and exceed the expectations of our customers. Today, we honor those who have not only excelled in their service, but have also embraced the spirit of collaboration and continuous improvement. Your efforts have significantly contributed to our success, and it is with great pride that we shine a spotlight on your accomplishments. Please join us as we present you with the accolades you so richly deserve.

I want to congratulate your entire organization for their outstanding performance in 2023 and for achieving the GM supplier quality Excellence Award. This prestigious award acknowledges GM’s top performing supplier manufacturing locations across the globe. Suppliers who achieve the SQEA award have not only met but exceeded stringent quality performance criteria measured across the calendar year. Your commitment to quality is evident through countless hours spent refining processes, conducting rigorous inspections, and ensuring that every product delivered meets the highest standards. We want to express our gratitude for consistently providing quality and volume to our GM manufacturing plants, especially in the face of our ever challenging environment. In 2023 we are recognizing suppliers across 36 countries, representing 27% of our supply base. Your SQEA award is truly a global achievement. It is also a recognition of the partnership we built that is based on trust, transparency and shared goals, you have truly exemplified our GM behaviors and embodied what it means to be one team that wins with integrity.

– Rick Demuynck, Executive Director General Motors, global supplier quality and development

Superb quality and the pursuit of zero defects requires a culture of quality integrated to the realization where every team member is empowered to identify and address potential issues proactively. This is only achieved by emphasizing the importance of attention to details. Standardized procedures, rigorous quality control methods, investment in cutting edge technology, and, more importantly, a relentless commitment to excellence, and a sense of ownership and accountability at every level, your company has cultivated a structure of collaboration dedicated to delivering products of unparalleled performance and reliability. The foundation of the suppliers Excellence Award is based on the criteria of full compliance with the quality performance metrics, which are 100% parts to print, 100% shipments on time, full compliance to the contracted production rates, and full compliance to the GM automotive standards. And what is more important, to always protect and meet the final customer expectations and safety. I want to congratulate every team member of your organization for achieving the remarkable milestone in 2023 of reaching a zero defects model in your operations. This accomplishment is a testament to your dedication to excellence and pursuit of perfection. By attaining zero defects, you have not only demonstrated your commitment to delivering top notch problems, but also solidified your position as leaders in the automotive industry. Thank you again for your dedication and success in maintaining the highest levels of quality performance. I’m looking forward to the opportunity to deliver this achievement to your team members and celebrate. Thank you.

– Carlos Murillo EM, General Motors, Mexico

I want to express our heartfelt appreciation to our esteemed suppliers. Your commitment and partnership have been the cornerstone of our mutual growth and success. Together, we have forged an environment where innovation and collaboration can thrive. Your quality and reliability have been pivotal in enhancing the value of our final products, setting us apart in a competitive marketplace. It is your dedication that has contributed to a supply chain resiliency that withstands market volatilities and unforeseen disruptions in an era where sustainability and ethics are not just buzzwords but imperatives. You have stood by us, ensuring that our brand image and customer trust has remained untarnished, and our long term relationship has blossomed into a deep understanding and unwavering trust which is reflected in the performance and quality that your team delivers. Your role in risk management cannot be overstated. Together, we have navigated the choppy waters of uncertainty emerging stronger and more stable. Your insights and foresight have enabled us to remain adaptable in the face of a shifting market, in order to meet the consumers demand. Lastly, the communication and transparency that you have maintained with us has been the background for that partnership has allowed us to minimize misunderstandings and to resolve conflicts with an efficiency and grace like no other. I want to say thank you for being more than just a supplier. Thank you for being the true partner in our journey. So with that, congratulations again on your supplier quality Excellence Award, well deserved!

– Rob Shimulak, General Motors, director of supplier quality for interiors

I want to take the opportunity to recognize your organization’s incredible performance during the 2023 calendar year. Congratulations. It is not easy to perform at your maximum capacity to meet our supplier excellence award criteria you should be extremely proud of your teamwork, which drove the workplace safety and quality  day in and day out during the last year. Your organization’s excellent performance contributes to our portfolio on time launch excellence, which help us to deliver a leading customer experience with portfolio and services. I will ask you to continue to drive your organization’s high performance culture where your people are focused on core business efficiency, and are empowered and accountable.  Finally, remember to always put safety over all, as a key element to ensure we return home safely every person,  every day. Congratulations.

– Jose Luis Cotreras, GMI supplier quality managing director

Dear Valued Supplier,

Congratulations!

You are receiving this message because your manufacturing DUNS location is being
awarded our 2020 GM Supplier Quality Excellence Award! Suppliers who receive
this award recognition have met or exceeded a very stringent set of quality
performance criteria and have achieved the cross-functional support of the entire
GM organization for the calendar year 2020.

As last year, we are distributing award certificates electronically due to the
unprecedented events of COVID-19. On behalf of our entire Global Supplier
Quality team, we would like to thank you and your team for the continued
support and for being a valued partner.

Please watch and share with your teams a congratulatory video message from our
Executive Director, Rick Demuynck and our Global Regional.

CLICK HERE to View or Print Certificate

Dear Supplier,

I would like to congratulate you on your outstanding performance in 2019! You are receiving
this letter because your manufacturing location(s) is being recognized for meeting the criteria
for our GM Supplier Quality Excellence Award for the 2019 calendar year. This is the eighth
year our Global Supplier Quality & Development organization has recognized suppliers who
have demonstrated consistent quality performance throughout the year.
This special award recognition is given to specific top performing supplier manufacturing
locations. Suppliers who receive this award recognition have met or exceeded a very stringent
set of quality performance criteria and have achieved the cross-functional support of the entire
GM organization.

General Motors’ mission is to design, build and sell the world’s best vehicles with the highest
levels of quality and safety on the road. Achieving this mission depends largely on the quality
of the parts you produce day in and day out. We know that maintaining a focus on the details
to deliver defect-free product to our assembly plants consistently is not an easy task, so much
that only a fraction of our suppliers has earned this prestigious recognition. You are a critical
part of the team who helps ensure the customer is delighted with their product purchase and
we want to recognize and thank you for that.

Please accept this letter as an official notification of your award status. Due to the
unprecedented events with COVID-19, we had to make a tough decision on how we normally
award plaques. This year we will distribute a special recognition certificate in place of an award
plaque. We are still working out the details around the delivery of the certificates and
recognitions. Your GM SQEs will contact your manufacturing location directly once the details
are finalized. Please be patient with us as we navigate through these circumstances.

Again, congratulations on an exceptional team effort that helped your facility to win this
award. Thank you for all you do and your support during these unprecedented times.

Warm regards,

Richard Demuynck,
Executive Director, Global Supplier Quality & Development

[Click for Printable PDF]

Dear Jeff Hohlfeldt,

Congratulations NORTHERN INDUSTRIAL MFG CORP!  You are receiving this letter because your manufacturing location, DUNS 98674047, is being awarded the General Motors Supplier Quality Excellence Award for the 2018 calendar year.  This is the seventh year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing supplier manufacturing sites are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.  This was an even bigger challenge as GM continues to launch many new and exciting products.

GM’s goal is to “earn customers for life.”  Fundamentally, it’s about changing behaviors, holding ourselves accountable, and delivering on our commitments.  It’s about putting the customer at the center of everything we do… and that applies to every function, every employee and every Supplier and their family of employees as well.  Through your plant’s performance, you are helping to live that culture.

2018 was a great year for GM, and without the performance of suppliers like yourself this would never have been possible.  We encourage you to continue your drive to excellence and focus on making 2019 an even better year.

Your GM SQE will contact you on the specifics of receiving your plaques.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Rick Demuynck

Executive Director, Global Supplier Quality & Development

[click for printable pdf]

Dear Northern Industrial Manufacturing,

Congratulations NORTHERN INDUSTRIAL MFG CORP!  You are receiving this letter because your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2017 calendar year.  This is the Sixth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing supplier manufacturing sites are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.  This was an even bigger challenge as GM continues to launch many new and exciting products.

GM’s goal is to “earn customers for life.”  Fundamentally, it’s about changing behaviors, holding ourselves accountable, and delivering on our commitments.  It’s about putting the customer at the center of everything we do… and that applies to every function, every employee and every Supplier and their family of employees as well.  And through your plants performance you are helping to live that culture.

2017 was a great year for GM, and without the performance of suppliers like yourself this would never have been possible.  We encourage you to continue your drive to BIQS excellence and focus on making 2018 an even better year.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Gary West
Executive Director, Global Supplier Quality & Development

Dear Supplier,

Congratulations!  You are receiving this letter because one or more of your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2016 award year.  This is the fourth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing suppliers are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.

Overall, General Motors’ mission is to design, build and sell the world’s best vehicles with the highest levels of quality and safety on the road.  Achieving this mission depends largely on the quality of the parts you produce day in and day out.  We know that maintaining a focus on the details to achieve perfection each day is not an easy task, so much so that only a fraction of our suppliers have earned this special recognition.  You are a critical part of the team who helps ensure the customer is delighted with their product purchase and we want to recognize and thank you for that.

Please accept this letter as official notification of your award status.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Tony Francavilla
General Motors
Executive Director
Global Supplier Quality & Development

Dear Supplier,

Congratulations!  You are receiving this letter because one or more of your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2015 award year.  This is the fourth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing suppliers are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.

Overall, General Motors’ mission is to design, build and sell the world’s best vehicles with the highest levels of quality and safety on the road.  Achieving this mission depends largely on the quality of the parts you produce day in and day out.  We know that maintaining a focus on the details to achieve perfection each day is not an easy task, so much so that only a fraction of our suppliers have earned this special recognition.  You are a critical part of the team who helps ensure the customer is delighted with their product purchase and we want to recognize and thank you for that.

Please accept this letter as official notification of your award status.  Your GM SQEs will contact you to deliver the award plaques.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Tony Francavilla
General Motors
Executive Director
Global Supplier Quality & Development

In October 2014, Northern Industrial received the General Motors Supplier Quality Excellence Award. The award is given to specific supplier locations and only GM’s top-performing global suppliers are eligible to receive it. According to GM, “suppliers who receive this award have met or exceeded a stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.” The award recognizes approximately 7 percent of production suppliers and those who have demonstrated the highest levels of quality performance over the previous 12 months.

1,506 – Supplier locations honored worldwide for supplying the highest levels of quality performance over the past 12 months

3 – Years the Supplier Quality Excellence Award has been presented

13 – Specific quality requirements in which suppliers must show above standard performance

51 – Percentage points of improvement in number of suppliers receiving the Supplier Quality Excellence Award in the U.S. and Canada

80 – U.S. and Canadian GM suppliers receiving the award in each of its three years

0 – Number of defects in parts and components delivered by Supplier Quality Excellence Award winners.

“These suppliers have demonstrated their commitment to quality excellence and their outstanding performance is essential to GM’s efforts to provide its customers with the best products and services in the industry,” said Sheri Hickok, GM executive director Supplier Quality.”
View GM Press Release Here >

In October 2013, Northern Industrial received the General Motors Supplier Quality Excellence Award. The award is given to specific supplier locations and only GM’s top-performing global suppliers are eligible to receive it. According to GM, “suppliers who receive this award have met or exceeded a stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.” The award recognizes approximately 7 percent of production suppliers and those who have demonstrated the highest levels of quality performance over the previous 12 months.

General Motors is recognizing 801 suppliers who have demonstrated the highest levels of quality performance over the past 12 months.

This is the second year GM is honoring suppliers who are making noteworthy contributions to GM’s goal of providing the best overall customer experience in the automotive industry. Two hundred more suppliers met or exceeded the stringent quality performance criteria required this year.

“Reaching our goal to be the world’s benchmark for quality won’t happen by chance, and suppliers play a vitally important role,” said Grace Lieblein, vice president, Global Purchasing and Supply Chain. “Each winning company has consistently exceeded our expectations by delivering high-quality products on time, which helps us create compelling value for our customers.”
View GM Press Release Here >

ZF Awards Four Companies with “Supplier of the Year” Honors

ZF hosted its “Supplier Day” Conference in Novi, Mich., Oct. 23-24

MSC, Northern Industrial Manufacturing, Serviacero Worthington and Seymour Tubing were each honored as a North American “Supplier of the Year”

Serviacero will go on to compete for “Global Supplier of the Year Award” for ZF

NORTHVILLE, Mich. — ZF invited its top 100 production suppliers to its 2013 “ZF Supplier Day Conference”, which took place in Novi, Mich., from Oct. 23-24. Four regional suppliers, MSC, Northern Industrial Manufacturing, Serviacero Worthington and Seymour Tubing, were presented with a “Supplier of the Year” Award at the conference’s closing ceremony.

On Oct. 24, ZF Supplier Day brought together the company’s top production suppliers for a day of networking and presentations from ZF’s leadership and purchasing executives. The day, which featured overviews about the company’s reorganization, as well as processes, strategies and initiatives that are critical to ZF and its suppliers, ended with an awards ceremony. At the event, ZF recognized four of its top North American suppliers: MSC, Northern Industrial Manufacturing, Seymour Tubing and Serviacero Worthington. MSC was the winner in the Indirect Materials category, while the other three suppliers were honored for their excellence in Production Materials.

“ZF understands that a strong collaboration with reliable and innovative suppliers along the supply chain is paramount in preserving our role as a worldwide leader in the automotive industry,” said Elizabeth Umberson, Vice President, Head of Materials Management, ZF North America. “ZF is honored to recognize these four outstanding companies for their excellence in practicing the quality standards and ethics that we have come to expect from our suppliers.”

MSC supplies ZF with tools, safety materials and spare parts; among other reasons, it received the award for constantly providing cost-saving ideas to ZF locations nationwide. Michigan-based manufacturer of precision-thrust components, Northern Industrial Manufacturing, was praised for actively suggesting improvements in the manufacturing process, which resulted in quality, delivery and price benefits. Serviacero Worthington is one of the largest distributors and processors of steel in Mexico, and has become a valuable provider of steel coil processing for ZF in North America. The steel manufacturer, which supplies to ZF’s locations in Saltillo and Guadalajara, was awarded for its consistent efforts in increasing competitiveness while also openly sharing economic benefits of new investments at their plants with ZF. Seymour Tubing is one of the most important steel and tube manufacturers worldwide, supplying ZF with steel tubes primarily for structural components; the company was honored for its strong commitment to continuous improvement.

A jury of ZF executives, from purchasing, logistics, quality and technology, selected the honorees based on a wide array of performance-based categories. Of the four winners, Serviacero Worthington was voted to represent North America for ZF’s Global Supplier of the Year Award, which will be held in Friedrichshafen, Germany, on Nov. 26, 2013.

ZF is a global leader in driveline and chassis technology with 121 production companies in 26 countries. In 2012, the company achieved a sales figure of about EUR 17.4 billion with approximately 75,000 employees. In order to continue to be successful with innovative products, ZF annually invests about five percent of its sales (2012: EUR 861 million) in research and development. ZF is one of the 10 largest automotive suppliers worldwide.