Dear Supplier,

I would like to congratulate you on your outstanding performance in 2019! You are receiving
this letter because your manufacturing location(s) is being recognized for meeting the criteria
for our GM Supplier Quality Excellence Award for the 2019 calendar year. This is the eighth
year our Global Supplier Quality & Development organization has recognized suppliers who
have demonstrated consistent quality performance throughout the year.
This special award recognition is given to specific top performing supplier manufacturing
locations. Suppliers who receive this award recognition have met or exceeded a very stringent
set of quality performance criteria and have achieved the cross-functional support of the entire
GM organization.

General Motors’ mission is to design, build and sell the world’s best vehicles with the highest
levels of quality and safety on the road. Achieving this mission depends largely on the quality
of the parts you produce day in and day out. We know that maintaining a focus on the details
to deliver defect-free product to our assembly plants consistently is not an easy task, so much
that only a fraction of our suppliers has earned this prestigious recognition. You are a critical
part of the team who helps ensure the customer is delighted with their product purchase and
we want to recognize and thank you for that.

Please accept this letter as an official notification of your award status. Due to the
unprecedented events with COVID-19, we had to make a tough decision on how we normally
award plaques. This year we will distribute a special recognition certificate in place of an award
plaque. We are still working out the details around the delivery of the certificates and
recognitions. Your GM SQEs will contact your manufacturing location directly once the details
are finalized. Please be patient with us as we navigate through these circumstances.

Again, congratulations on an exceptional team effort that helped your facility to win this
award. Thank you for all you do and your support during these unprecedented times.

Warm regards,

Richard Demuynck,
Executive Director, Global Supplier Quality & Development

[Click for Printable PDF]

Dear Jeff Hohlfeldt,

Congratulations NORTHERN INDUSTRIAL MFG CORP!  You are receiving this letter because your manufacturing location, DUNS 98674047, is being awarded the General Motors Supplier Quality Excellence Award for the 2018 calendar year.  This is the seventh year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing supplier manufacturing sites are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.  This was an even bigger challenge as GM continues to launch many new and exciting products.

GM’s goal is to “earn customers for life.”  Fundamentally, it’s about changing behaviors, holding ourselves accountable, and delivering on our commitments.  It’s about putting the customer at the center of everything we do… and that applies to every function, every employee and every Supplier and their family of employees as well.  Through your plant’s performance, you are helping to live that culture.

2018 was a great year for GM, and without the performance of suppliers like yourself this would never have been possible.  We encourage you to continue your drive to excellence and focus on making 2019 an even better year.

Your GM SQE will contact you on the specifics of receiving your plaques.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Rick Demuynck

Executive Director, Global Supplier Quality & Development

[click for printable pdf]

Dear Northern Industrial Manufacturing,

Congratulations NORTHERN INDUSTRIAL MFG CORP!  You are receiving this letter because your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2017 calendar year.  This is the Sixth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing supplier manufacturing sites are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.  This was an even bigger challenge as GM continues to launch many new and exciting products.

GM’s goal is to “earn customers for life.”  Fundamentally, it’s about changing behaviors, holding ourselves accountable, and delivering on our commitments.  It’s about putting the customer at the center of everything we do… and that applies to every function, every employee and every Supplier and their family of employees as well.  And through your plants performance you are helping to live that culture.

2017 was a great year for GM, and without the performance of suppliers like yourself this would never have been possible.  We encourage you to continue your drive to BIQS excellence and focus on making 2018 an even better year.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Gary West
Executive Director, Global Supplier Quality & Development

Dear Supplier,

Congratulations!  You are receiving this letter because one or more of your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2016 award year.  This is the fourth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing suppliers are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.

Overall, General Motors’ mission is to design, build and sell the world’s best vehicles with the highest levels of quality and safety on the road.  Achieving this mission depends largely on the quality of the parts you produce day in and day out.  We know that maintaining a focus on the details to achieve perfection each day is not an easy task, so much so that only a fraction of our suppliers have earned this special recognition.  You are a critical part of the team who helps ensure the customer is delighted with their product purchase and we want to recognize and thank you for that.

Please accept this letter as official notification of your award status.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Tony Francavilla
General Motors
Executive Director
Global Supplier Quality & Development

Dear Supplier,

Congratulations!  You are receiving this letter because one or more of your manufacturing location is being awarded the General Motors Supplier Quality Excellence Award for the 2015 award year.  This is the fourth year Global Supplier Quality & Development will be presenting this prestigious recognition award.

The award is given to specific manufacturing locations and only our top performing suppliers are eligible to receive it.  Suppliers who receive this award have met or exceeded a very stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.

Overall, General Motors’ mission is to design, build and sell the world’s best vehicles with the highest levels of quality and safety on the road.  Achieving this mission depends largely on the quality of the parts you produce day in and day out.  We know that maintaining a focus on the details to achieve perfection each day is not an easy task, so much so that only a fraction of our suppliers have earned this special recognition.  You are a critical part of the team who helps ensure the customer is delighted with their product purchase and we want to recognize and thank you for that.

Please accept this letter as official notification of your award status.  Your GM SQEs will contact you to deliver the award plaques.

Again, congratulations on an exceptional team effort that helped your facility to win this award.  Thank you for all you do to make our products great for GM, for you, and ultimately for our customers.

Warm regards,

Tony Francavilla
General Motors
Executive Director
Global Supplier Quality & Development

In October 2014, Northern Industrial received the General Motors Supplier Quality Excellence Award. The award is given to specific supplier locations and only GM’s top-performing global suppliers are eligible to receive it. According to GM, “suppliers who receive this award have met or exceeded a stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.” The award recognizes approximately 7 percent of production suppliers and those who have demonstrated the highest levels of quality performance over the previous 12 months.

1,506 – Supplier locations honored worldwide for supplying the highest levels of quality performance over the past 12 months

3 – Years the Supplier Quality Excellence Award has been presented

13 – Specific quality requirements in which suppliers must show above standard performance

51 – Percentage points of improvement in number of suppliers receiving the Supplier Quality Excellence Award in the U.S. and Canada

80 – U.S. and Canadian GM suppliers receiving the award in each of its three years

0 – Number of defects in parts and components delivered by Supplier Quality Excellence Award winners.

“These suppliers have demonstrated their commitment to quality excellence and their outstanding performance is essential to GM’s efforts to provide its customers with the best products and services in the industry,” said Sheri Hickok, GM executive director Supplier Quality.”
View GM Press Release Here >

In October 2013, Northern Industrial received the General Motors Supplier Quality Excellence Award. The award is given to specific supplier locations and only GM’s top-performing global suppliers are eligible to receive it. According to GM, “suppliers who receive this award have met or exceeded a stringent set of quality performance criteria and have achieved the cross-functional support of the entire GM organization.” The award recognizes approximately 7 percent of production suppliers and those who have demonstrated the highest levels of quality performance over the previous 12 months.

General Motors is recognizing 801 suppliers who have demonstrated the highest levels of quality performance over the past 12 months.

This is the second year GM is honoring suppliers who are making noteworthy contributions to GM’s goal of providing the best overall customer experience in the automotive industry. Two hundred more suppliers met or exceeded the stringent quality performance criteria required this year.

“Reaching our goal to be the world’s benchmark for quality won’t happen by chance, and suppliers play a vitally important role,” said Grace Lieblein, vice president, Global Purchasing and Supply Chain. “Each winning company has consistently exceeded our expectations by delivering high-quality products on time, which helps us create compelling value for our customers.”
View GM Press Release Here >

ZF Awards Four Companies with “Supplier of the Year” Honors

ZF hosted its “Supplier Day” Conference in Novi, Mich., Oct. 23-24

MSC, Northern Industrial Manufacturing, Serviacero Worthington and Seymour Tubing were each honored as a North American “Supplier of the Year”

Serviacero will go on to compete for “Global Supplier of the Year Award” for ZF

NORTHVILLE, Mich. — ZF invited its top 100 production suppliers to its 2013 “ZF Supplier Day Conference”, which took place in Novi, Mich., from Oct. 23-24. Four regional suppliers, MSC, Northern Industrial Manufacturing, Serviacero Worthington and Seymour Tubing, were presented with a “Supplier of the Year” Award at the conference’s closing ceremony.

On Oct. 24, ZF Supplier Day brought together the company’s top production suppliers for a day of networking and presentations from ZF’s leadership and purchasing executives. The day, which featured overviews about the company’s reorganization, as well as processes, strategies and initiatives that are critical to ZF and its suppliers, ended with an awards ceremony. At the event, ZF recognized four of its top North American suppliers: MSC, Northern Industrial Manufacturing, Seymour Tubing and Serviacero Worthington. MSC was the winner in the Indirect Materials category, while the other three suppliers were honored for their excellence in Production Materials.

“ZF understands that a strong collaboration with reliable and innovative suppliers along the supply chain is paramount in preserving our role as a worldwide leader in the automotive industry,” said Elizabeth Umberson, Vice President, Head of Materials Management, ZF North America. “ZF is honored to recognize these four outstanding companies for their excellence in practicing the quality standards and ethics that we have come to expect from our suppliers.”

MSC supplies ZF with tools, safety materials and spare parts; among other reasons, it received the award for constantly providing cost-saving ideas to ZF locations nationwide. Michigan-based manufacturer of precision-thrust components, Northern Industrial Manufacturing, was praised for actively suggesting improvements in the manufacturing process, which resulted in quality, delivery and price benefits. Serviacero Worthington is one of the largest distributors and processors of steel in Mexico, and has become a valuable provider of steel coil processing for ZF in North America. The steel manufacturer, which supplies to ZF’s locations in Saltillo and Guadalajara, was awarded for its consistent efforts in increasing competitiveness while also openly sharing economic benefits of new investments at their plants with ZF. Seymour Tubing is one of the most important steel and tube manufacturers worldwide, supplying ZF with steel tubes primarily for structural components; the company was honored for its strong commitment to continuous improvement.

A jury of ZF executives, from purchasing, logistics, quality and technology, selected the honorees based on a wide array of performance-based categories. Of the four winners, Serviacero Worthington was voted to represent North America for ZF’s Global Supplier of the Year Award, which will be held in Friedrichshafen, Germany, on Nov. 26, 2013.

ZF is a global leader in driveline and chassis technology with 121 production companies in 26 countries. In 2012, the company achieved a sales figure of about EUR 17.4 billion with approximately 75,000 employees. In order to continue to be successful with innovative products, ZF annually invests about five percent of its sales (2012: EUR 861 million) in research and development. ZF is one of the 10 largest automotive suppliers worldwide.